Retail Key Holder

Goodwill of Western NY • Buffalo, NY

20d

About The Position

The 3rd Key Holder supports retail store success and community impact by performing opening and closing procedures, helping lead associates, and supporting day-to-day store operations. This role provides customer service across the register, sales floor, and donation door; assists with merchandising, cleanliness, and promotions; and helps meet production and quality standards by sorting and pricing donated goods.

Requirements

• At least 1 year of retail keyholder experience is preferred.
• Ability to lift up to 50 lbs. and work on your feet.
• Flexible schedule, including evenings and weekends.
• Willingness to attend orientation in Buffalo for full-time employees.

Nice To Haves

• At least 1 year of retail keyholder experience.

Responsibilities

• Perform store opening and closing procedures, including securing the building.
• Train Store Associates and act as Manager on Duty when needed.
• Help maintain a positive, productive store environment.
• Deliver customer service at the register, on the sales floor, and at the donation door.
• Support store operations, including merchandising, cleanliness, and promotions.
• Ensure accurate cash handling and POS transactions.
• Sort donations into sellable, salvage, or trash categories.
• Price items using the company guide and identify high-value goods.
• Meet daily production goals and quality standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed