Retail Key Holder

Skechers • Los Angeles, CA

20d • $20 - $21

About The Position

Skechers is hiring a Retail Key Holder, also known as a Floor Leader, for an entry-level retail management role. The position contributes to store operations, supports sales goals, mentors team members, and helps maintain a premium shopping environment. The role offers opportunities to develop retail leadership and customer service skills and advance within Skechers.

The starting rate is $20.12 per hour, with an hourly range of $20.12–$20.72. Skechers is a global lifestyle brand headquartered in Southern California, developing and marketing footwear, apparel, and accessories and serving over 180 countries and territories through digital channels, partner stores, and more than 5,300 retail locations.

Skechers provides equal employment opportunities and is committed to a safe, inclusive, and respectful workplace. Reasonable accommodations may be requested by applicants who need them to apply or perform the essential functions of the job.

Requirements

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem-solving skills to address issues that arise in the store.
• Strong organization skills to manage inventory, staffing, and operational tasks.
• Ability and desire to foster a respectful, safe, and enjoyable environment for store employees.
• Comfort mentoring team members and communicating with all levels of the store team.
• Ability to act with confidentiality and urgency.
• Sales skills to drive revenue growth and meet targets.
• Excellent written, verbal, and interpersonal communication skills.
• Must be at least 18 years of age at the time of application.

Nice To Haves

• High school diploma or equivalent is preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality is preferred but not required.

Responsibilities

• Engage with customers and provide expert advice on Skechers products to help them find the right fit and have a positive shopping experience.
• Supervise daily store operations, including opening and closing procedures as required, and ensure security protocols and operational standards are followed.
• Mentor and support team members in customer service, sales, and daily operations.
• Contribute to store and individual sales targets by using effective selling techniques and promoting Skechers products.
• Execute merchandising plans, restock products, and maintain store cleanliness.
• Oversee stock and inventory routines and collaborate with store management on operational needs.
• Identify and resolve in-store challenges to support a smooth customer experience.

Benefits

• Competitive pay with regular increases.
• Discounts on Skechers footwear, apparel, and accessories, including Friends and Family discounts.
• Flexible schedules to support work-life balance.
• On-the-job training in retail leadership, customer service management, and store operations.
• Career advancement opportunities in retail management.
• Additional benefits and perks to be reviewed during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED