Retail Key Holder
About The Position
The 3rd Key Holder supports retail store operations and helps drive store success. The role performs opening and closing procedures, including securing the building; trains Store Associates and serves as Manager on Duty when needed; and helps maintain a positive, productive store environment. The Key Holder provides customer service at the register, on the sales floor, and at the donation door, while supporting merchandising, cleanliness, promotions, cash handling, and POS transactions. Responsibilities also include sorting donations, pricing items, identifying high-value goods, and meeting production goals and quality standards.
Requirements
- Strong customer service skills.
- Confident communication skills and ability to motivate a team.
- Reliability, flexibility, and readiness to lead by example.
- Ability to lift up to 50 lbs. and work on your feet.
- Flexible schedule, including evenings and weekends.
Nice To Haves
- 1+ year of retail keyholder experience preferred.
Responsibilities
- Perform store opening and closing procedures, including securing the building.
- Train Store Associates and act as Manager on Duty when needed.
- Help maintain a positive, productive store environment.
- Deliver customer service at the register, on the sales floor, and at the donation door.
- Support store operations, including merchandising, cleanliness, and promotions.
- Ensure accurate cash handling and POS transactions.
- Sort donations into sellable, salvage, or trash categories.
- Price items using the guide and identify high-value goods.
- Meet daily production goals and quality standards.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
