Retail Key Holder

Skechers • Royal Palm Beach, FL

19d

About The Position

Skechers is hiring a Retail Key Holder, also known as a Floor Leader, for its Buckingham Plaza location. This entry-level retail leadership role supports store operations and mentors team members while helping deliver excellent customer service. The Key Holder oversees daily operations, supports sales goals, and helps maintain a premium shopping environment.

Requirements

• Able to work a varied schedule, including evenings, weekends, and holidays.
• Problem-solving skills to resolve issues that arise in the store.
• Highly organized when managing inventory, staffing, and other operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for store employees.
• Comfortable mentoring team members and communicating with all levels of the store team.
• Acts with confidentiality and urgency.
• At least 18 years of age at the time of application.
• Sales skills to drive revenue growth and meet targets.
• Excellent written, verbal, and interpersonal communication skills.

Nice To Haves

• High school diploma or equivalent.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality.

Responsibilities

• Engage with customers and provide advice about Skechers products to help them find the right fit and have a positive shopping experience.
• Supervise daily operations, including store opening and closing procedures as required, and support security protocols and operational standards.
• Mentor and support team members in customer service, sales, and daily operations.
• Contribute to store and individual sales targets through effective selling techniques and promotion of key Skechers products.
• Execute merchandising plans, restock products, and maintain store cleanliness.
• Oversee stock and inventory routines and collaborate with store management on operational needs.
• Identify and resolve in-store challenges to support a smooth customer experience.

Benefits

• Competitive pay with regular increases.
• Discounts on Skechers footwear, apparel, and accessories, including Friends and Family discounts.
• Flexible schedules to support work-life balance.
• On-the-job training in retail leadership, customer service management, and store operations.
• Career advancement opportunities in Retail Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed