Retail Jewelry Associate

The TJX Companies, Inc.•Newnan, GA

6d•$13 - $14•Onsite

About The Position

The Retail Jewelry Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, embodying the REACH (Remember Everyone Affects Customer Happiness) philosophy, and maintaining a clean and organized store environment. The associate adheres to operational, merchandise, and loss prevention standards and is cross-trained in multiple store areas to support business needs. The role supports customer service, store operations, merchandising, and loss prevention and safety. Responsibilities include helping with Front End coverage, Dressing Room and Jewelry needs, maintaining store cleanliness and recovery, processing merchandise, supporting register operations, and maintaining merchandise presentation and security. The associate also contributes to a positive and respectful store culture, follows company procedures, and communicates potential safety issues to management or loss prevention. The position is at the TJ Maxx store at 567 Bullsboro Drive, Newnan, Georgia. Starting pay is $13.25 to $13.75 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Adhere to operational, merchandise, and loss prevention standards and company policies.
Follow labor laws and Associate meal and break period policies.
Communicate accurately and effectively with management and Associates.
Be able to support multiple areas of the store as business needs require.
No specific education or prior experience requirements are listed.

Responsibilities

Engage and interact with customers while modeling REACH principles.
Support a positive store culture and embody the aspects of a Green Culture Pulse.
Promote TJX Rewards credit and loyalty programs.
Support Front End coverage and respond to Dressing Room and Jewelry needs.
Uphold a culture of honesty, integrity, and respect.
Communicate accurately and effectively with management and Associates; accept recognition and constructive feedback.
Follow labor laws and Associate meal and break period policies.
Maintain sales floor organization, cleanliness, and recovery, and participate in maintenance and cleanliness of the entire store, including the Single Queue and Associate Lounge.
Maintain floor care cleanliness standards, including operating and maintaining the scrubber and buffer.
Process and prepare merchandise for the sales floor following Door to Floor and Working Smart principles.
Follow Front End policies and procedures, including ringing sequence and operational controls such as RIL, voids, and refunds.
Balance register drawers and/or cash office as required.
Ensure go-backs are properly tagged or hung and promptly returned to the sales floor.
Maintain the merchandising philosophy and merchandise and signage standards.
Partner with the Merchandise Coordinator to create and maintain compelling features and flex the sales floor as needed.
Ensure merchandise is properly tagged, hung, secured, and coded.
Initiate and participate in store recovery as needed.
Support and participate in store shrink-reduction goals and programs.
Follow operational and loss prevention controls according to company guidelines and policies.
Immediately identify and communicate alert signals and potential safety issues to management or loss prevention.
Do not pursue or apprehend shoplifters.
Perform other duties as assigned.