Retail Jewelry Associate

TJX•Newnan, GA

5d•Onsite

About The Position

The Retail Jewelry Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following TJX’s REACH philosophy, and maintaining a clean and organized store. The associate follows operational, merchandise, and loss prevention standards and is cross-trained in multiple store areas to support business needs. Responsibilities include supporting customers’ jewelry and dressing room needs, maintaining sales-floor presentation and cleanliness, processing merchandise, supporting front-end operations, and contributing to store safety and shrink-reduction goals.

Responsibilities

Engage and interact with customers while modeling REACH principles and supporting a positive store culture.
Promote TJX Rewards credit and loyalty programs.
Support Front End coverage and respond to Dressing Room and Jewelry needs.
Communicate effectively with management and associates, and uphold a culture of honesty, integrity, and respect.
Maintain store organization, cleanliness, recovery, and floor-care standards, including operating and maintaining the scrubber and buffer.
Process and prepare merchandise for the sales floor according to Door to Floor and Working Smart principles.
Follow Front End procedures and operational controls; balance register drawers or the cash office as required.
Ensure go-backs are properly tagged or hung and promptly returned to the sales floor.
Uphold merchandising and signage standards; partner with the Merchandise Coordinator on features and sales-floor presentation.
Ensure merchandise is properly tagged, hung, secured, and coded.
Participate in store recovery, shrink-reduction programs, and loss-prevention controls.
Immediately report alert signals and potential safety issues to management or loss prevention.
Do not pursue or apprehend shoplifters.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation assistance
Bereavement benefit
401(k) with associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates meeting service or hours requirements
Medical, dental, and vision coverage for associates meeting service or hours requirements
Health savings account (HSA) for eligible associates
Health care flexible spending account (FSA) for eligible associates
Life insurance for eligible associates
Short- and long-term disability for eligible associates
Paid parental leave for eligible associates
Paid holidays, vacation, and sick time for eligible associates
Auto and home insurance discounts
Scholarship program
Adoption assistance