Retail Sales Associate
About The Position
The Retail Guide creates memorable, personal, inclusive, and impactful experiences for guests at Cotopaxi’s retail store at The Point in El Segundo, California. The role involves guiding customers through product choices by sharing product knowledge and personal experiences, helping them prepare for adventures, and communicating Cotopaxi’s mission and impact. Retail Guides help create a vibrant store experience and build connections that inspire guests to become fans of the brand. This is a temporary, part-time, non-exempt position for the holiday season, running from November 2026 through January 2027. Compensation is $18.00 per hour, with bonus potential. The role requires working varying hours, including at least two weekdays and one weekend day, and being available throughout the holiday season, including the Friday after Thanksgiving. It is active work involving time on one’s feet and lifting up to 50 pounds.
Requirements
- Must be 18 years or older.
- Energetic and enthusiastic, with interest in sharing Cotopaxi’s story and building connections with guests.
- Belief in Cotopaxi’s Do Good mission and a humanitarian outlook.
- Attention to detail and strong organizational skills.
- Strong accountability and self-guidance.
- Ability to work varying hours, including at least two weekdays and one weekend day.
- Availability throughout the holiday season, including the Friday after Thanksgiving.
- Ability to lift up to 50 pounds and work on one’s feet.
Nice To Haves
- Experience in retail or similar fast-paced environments.
Responsibilities
- Connect with each guest by greeting them, sharing relevant experience, and offering help and expertise.
- Educate guests about products, experiences, local highlights, Cotopaxi’s mission, and its impact.
- Represent Cotopaxi’s values of People, Innovation, and Adventure.
- Restock and destock products and keep the store ready for guests.
- Open the store on time and close it at the end of the day.
- Use the point-of-sale system to support customers and ensure they leave satisfied.
- Contribute to an uplifting, collaborative, and fun store culture.
Benefits
- 401(k) plan with employer match.
- Two store team-building Adventure Days for recharging and reconnecting.
- 60% discount on Cotopaxi products.
- Curated learning and development opportunities.
- Discounts from additional outdoor brands.
- Regular virtual and in-person celebrations to help employees stay connected.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
