Retail General Manager, Cabazon Outlet

Vuori, Inc • Cabazon, CA

7d • $76,000 - $107,000

About The Position

The Retail General Manager leads the retail sales team by example, builds connections with customers, and communicates Vuori’s brand values through product knowledge and an optimistic approach. The role encourages the team to uphold Vuori’s standards for retail sales and customer experience. The General Manager also supports store operations, inventory management, sales goals, visual merchandising, and team development in collaboration with the Regional Manager.

Requirements

• Available for morning and/or evening work, 8-hour shifts, 5 days per week, and at least one weekend day.
• Demonstrated punctuality and attendance, adhering to scheduled shifts.
• Ability to develop relationships with customers and colleagues.
• Customer service expertise, including creating customer experiences, developing relationships, embracing the social aspect of sales, and proactively handling customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational and follow-through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability, and initiative.
• Eagerness to develop new skills and responsiveness to feedback.
• Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
• Willingness to stay active and move throughout the store during each shift.
• Willingness to reach, bend, and use a step stool or ladder when needed.
• Willingness to work in an environment with bright lights and music.
• Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

• Work with the sales team to ensure each customer receives the best experience possible.
• Take ownership of the sales floor and sales team, prioritizing customer experience.
• Prepare fitting rooms, find sizes, and provide knowledgeable feedback on merchandise style and fit.
• Follow up with customers about purchases, new products, and replenishments, and invite them to upcoming events.
• Stay knowledgeable about new and best-selling products and share information with customers and the team.
• Motivate the sales team to achieve goals in a team-based commission environment.
• Develop product knowledge in the broader fashion and activewear landscape to serve as an expert for customers.
• Lead the team in completing projects while maintaining a focus on customer experience.
• Communicate inventory needs to support business goals.
• Lead product shipment processing and inventory management.
• Work with the Regional Manager on daily maintenance, sales strategy, community, and team management.
• Lead daily store maintenance, including restocking, visual merchandising, re-ticketing, and cleaning.
• Follow protocol and safety standards when opening and closing the store.
• Encourage employees, under the Regional Manager’s guidance, to give their full effort and meet punctuality and role responsibilities.

Benefits

• Health Insurance
• Savings and Retirement Plan
• Employee Assistance Program
• Generous Vuori Discount & Industry Perks
• Paid Time Off
• Wellness & Fitness benefits
• Additional incentive compensation estimated to range from $20,000 to $25,000, depending on factors including store performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed