Seasonal Retail Fulfillment - Cerritos Plaza Rack

Nordstrom•Cerritos, CA

2d•$19 - $20•Onsite

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, collaborating to create a welcoming and inclusive atmosphere for customers. The role supports a quick and easy customer experience and helps keep the store clean and clutter-free. Team members may work in different store areas to maintain sales floors and stockrooms and assist customers. Available departments include Sales, Customer Service, Stock, and Fulfillment; applicants can discuss their preferred role during the interview process. Sales and Customer Service duties include maintaining and replenishing the sales floor, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting room operations, sorting and returning clothing, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems to process and research shipments, maintaining clean and organized sales floors and stockrooms, and providing general store support such as setting up events, organizing the backroom, completing markdowns, and relocating fixtures. The position requires continuous movement for 6–8 hours per shift and frequent bending, twisting, squatting, flexing, reaching, and hand use. Employees handle bulky or awkward items, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds. Stock and Fulfillment employees frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. The hourly pay range is $18.85–$19.65. Applications are accepted on an ongoing basis.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift and lifting merchandise.

Responsibilities

Maintain, size, replenish, straighten, and re-merchandise the sales floor.
Assist customers with in-store, online, and mobile transactions using a point-of-sale system; bag merchandise and handle bulky items.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing.
Keep customer areas clean and clutter-free by sorting and returning clothing to the sales floor.
Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
Use technologies required in the store environment and follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders promptly and according to quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in line with inventory-control processes.
Maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating fixtures.