Retail Fulfillment and Receiving Support Associate, University Square - Part Time
About The Position
As a Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help deliver a smooth customer experience. Duties include receiving and organizing merchandise, picking and packing orders, processing trailers, retrieving orders from back-of-house storage, and delivering orders curbside. You monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time and help keep the stockroom and sales floor running efficiently. The role also involves greeting customers, resolving issues, and delivering orders with care. The customer is central to the role, which combines operational support, teamwork, selling, and genuine hospitality. Colleagues review goals, learn about new products and promotions, and prepare the store for the day. They receive and tag merchandise, organize the stockroom, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They focus on helpful customer interactions and accurate, timely order fulfillment, while working collaboratively to improve results and achieve sales goals. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and availability. All schedules include weekend shifts. The position requires flexible availability, including days, evenings, weekends, and holidays, and regular, dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 50 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, organize, and tag merchandise.
- Pick, pack, and process orders and trailers.
- Retrieve orders from back-of-house storage and deliver them curbside.
- Monitor alerts to ensure Buy Online Pickup In-Store orders are ready on time.
- Maintain inventory accuracy and help keep the stockroom and sales floor running efficiently.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Review goals, learn about products and promotions, contribute to sales goals, and collaborate with colleagues.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
