Retail Fulfillment and Receiving Support Associate, Hampton Bays - Part Time
About The Position
As a Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Work includes receiving and organizing merchandise, picking and packing orders, processing trailers, retrieving orders from back-of-house storage, and delivering orders curbside. You monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time and help keep the stockroom and sales floor running efficiently. The role also involves greeting shoppers, resolving issues, and delivering curbside orders with care. Colleagues contribute to customer satisfaction and store performance through attention to detail, teamwork, and operational excellence. The position combines back-of-house support with customer service, selling, meeting goals, and creating welcoming experiences. Colleagues review goals and promotions, prepare the store, receive and tag merchandise, and organize the stockroom. They help customers through attentive interactions and accurate order fulfillment; recover the sales floor and fitting rooms; update signs and pricing; restock merchandise; and support merchandise moves. They collaborate with teammates, work toward sales goals, and learn from one another to improve individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
- Ability to work independently and contribute to a team.
Responsibilities
- Receive and organize merchandise, tag items, and maintain an organized stockroom.
- Pick, pack, and process orders and trailers.
- Retrieve orders from back-of-house storage and deliver them curbside.
- Monitor alerts and ensure Buy Online Pickup In-Store orders are ready on time.
- Help maintain inventory accuracy and efficient stockroom and sales-floor operations.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Work collaboratively with colleagues and contribute to sales goals and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
