Retail Fulfillment and Receiving Support Associate, Hampton Bays - Part Time
About The Position
As a Fulfillment and Receiving Colleague, also known as a Back of House colleague, you will support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise, picking and packing orders, processing trailers, retrieving orders from back-of-house storage, delivering curbside orders, and monitoring alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time. You will help keep the stockroom and sales floor running efficiently while greeting shoppers, resolving issues, and delivering orders with care. The role also involves customer-focused service, teamwork, achieving goals, and creating welcoming experiences through genuine hospitality. Colleagues prepare for the day by reviewing goals, learning about products and promotions, and preparing the store. They receive and tag merchandise and organize the stockroom. On the sales floor, they assist customers and fulfill orders, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. The role requires collaboration, a commitment to continuous improvement, and contributing to individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and work effectively with a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 50 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive and organize merchandise, tag items, and maintain the stockroom.
- Pick, pack, and process orders and trailers; retrieve orders from back-of-house storage and deliver them curbside.
- Monitor alerts to ensure Buy Online Pickup In-Store orders are ready on time.
- Support store operations, inventory accuracy, and efficient stockroom and sales-floor operations.
- Greet customers, listen to their needs, resolve issues, and provide helpful service during in-store and curbside interactions.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Review goals and learn about new products and promotions to prepare the store for the day.
- Collaborate with teammates and contribute to sales goals and store results.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
