Retail Front End Supervisor - Full-Time

Burlington•North Bergen, NJ

3d•$18 - $20

About The Position

The Retail Front End Supervisor is part of the store leadership team and works closely with Store Management across merchandising, customer service, operations, and human resources. The role supervises store functions and associates while serving as Manager on Duty, and helps deliver sales results, strong customer service, and effective front-end operations. It is described as a stepping-stone to a management role, with training and development opportunities as the organization grows.

Requirements

At least 1 year of supervisory experience in an off-price, big box, or specialty environment.
Strong interpersonal skills and a positive, engaging attitude.
Ability to work a full-time schedule, including nights, weekends, and holidays as required.
Ability to move, handle, or lift store merchandise weighing 40 lbs. or more.
Ability to stand and walk for extended periods.

Responsibilities

Supervise store functions and associates while serving as Manager on Duty.
Maximize sales results by training, developing, and coaching direct reports.
Promote safety for customers and associates by following company guidelines.
Cultivate a diverse culture based on teamwork and collaboration.
Resolve issues and concerns, make informed decisions, and supervise front-end operations to provide exceptional, friendly, and professional customer service.
Reinforce company Asset Protection strategies to eliminate shortage.
Assist with recruiting, interviewing, and onboarding new associates.
Participate in weekly workload planning meetings.
Drive Community Relations participation through company programs and partnerships.
Coordinate meal and break periods and monitor schedule adherence.