Full Time Front End Supervisor

Ross Dress For Less•Springfield, NJ

About The Position

Ross is hiring a full-time Front End Supervisor. The posting describes the Retail Associate role and its responsibilities: providing Customers with a positive shopping experience, maintaining a safe and organized Store, assisting with merchandise and transactions, and following company procedures and best practices. Associates may perform functions in different areas of the Store as business needs require. The base pay range is $16.50–$17.00, with pay dependent on factors including experience, skills, qualifications, relevant education, certifications, seniority, and location.

Requirements

  • Communicate effectively with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to use Store equipment, including PDTs, registers, and PCs, as required.
  • Ability to stand, walk, and move around the Store for up to 100% of working time; regularly bend, squat, kneel, climb, carry, reach, and stoop; and occasionally push, pull, and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
  • Associates working Stockroom shifts must regularly push, pull, and lift more than 20 pounds.

Responsibilities

  • Practice safe behaviors and maintain awareness on the sales floor; keep emergency exits clear and correct or report unsafe conditions.
  • Treat Customers and Associates respectfully and courteously, and represent the Company brand professionally.
  • Assist Customers with merchandise and questions, respond promptly to service calls, and involve Store Leadership when needed to resolve issues.
  • Perform register transactions in accordance with cash, check, charge card, refund, void, offline, and bankable-tender procedures.
  • Complete cleaning tasks, including sweeping, mopping, dusting, wiping surfaces, replenishing restroom supplies, and disinfecting high-touch areas.
  • Perform assigned sizing and recovery to maintain a neat, clean, organized, and well-merchandised Store.
  • Move newly received merchandise to the sales floor promptly and merchandise it according to company practices and presentation guidelines.
  • Follow loss-prevention, merchandise-protection, and Mark-Out-of-Stock policies; safeguard confidential information, payment information, cash, and merchandise.
  • Execute Store best practices efficiently and demonstrate urgency in completing work.
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