Retail Front End Supervisor - Full-Time

Burlington•North Bergen, NJ

3d•$18 - $20

About The Position

At Burlington, the Retail Front End Supervisor is an integral member of the store leadership team, working closely with Store Management in merchandising, customer service, operations, and human resources. The role is a stepping-stone to a management position and involves supervising store operations, building strong teams and partnerships, and driving results. The supervisor may serve as Manager on Duty and is responsible for ensuring customers receive exceptional, friendly, and professional service. Burlington emphasizes diversity, teamwork, collaboration, and its core values of driving results, trusting and respecting each other, and building teams and partnerships.

Requirements

At least 1 year of supervisory experience in an off-price, big box, or specialty environment.
Strong interpersonal skills and a positive, engaging attitude.
Ability to work a full-time schedule, including nights, weekends, and holidays as required.
Ability to move, handle, or lift store merchandise weighing 40 lbs. or more.
Ability to stand and walk for extended periods.

Responsibilities

Supervise all store functions and associates while serving as Manager on Duty.
Maximize sales results by training, developing, and coaching direct reports.
Promote customer and associate safety by following company guidelines.
Cultivate a diverse culture based on teamwork and collaboration.
Resolve issues and concerns, make informed decisions, and supervise front-end operations to ensure exceptional, friendly, and professional customer service.
Reinforce company Asset Protection strategies to eliminate shortage.
Assist with recruiting, interviewing, and onboarding associates.
Participate in weekly workload planning meetings.
Drive community relations participation through company programs and partnerships.
Coordinate meal and break periods and monitor schedule adherence.