Retail Front End Supervisor - Full-Time
About The Position
The Retail Front End Supervisor is an integral member of the store leadership team and works closely with Store Management across merchandising, customer service, operations, and human resources. The position supervises store operations and associates while serving as Manager on Duty, and is described as a stepping-stone to a management role. The supervisor helps build strong teams and partnerships, drives sales results, and ensures Burlington customers receive exceptional, friendly, and professional service. The role also supports safety, asset protection, recruiting and onboarding, workload planning, community relations, and coordination of associate meal and break periods. Burlington offers training and development opportunities as the company grows.
Requirements
- At least 1 year of supervisory experience in an off-price, big box, or specialty environment.
- Strong interpersonal skills and a positive, engaging attitude.
- Ability to work a full-time schedule, including nights, weekends, and holidays as required.
- Ability to move, handle, or lift store merchandise weighing 40 lbs. or more.
- Ability to stand and walk for extended periods.
Responsibilities
- Supervise store functions and associates while serving as Manager on Duty.
- Maximize sales results by training, developing, and coaching direct reports.
- Promote customer and associate safety by following company guidelines.
- Cultivate a diverse culture based on teamwork and collaboration.
- Resolve issues and concerns, make informed decisions, and supervise front-end operations to ensure customers receive exceptional, friendly, and professional service.
- Reinforce company asset protection strategies to eliminate shortage.
- Assist with recruiting, interviewing, and onboarding associates.
- Participate in weekly workload planning meetings.
- Drive community relations participation through company programs and partnerships.
- Coordinate meal and break periods and monitor schedule adherence.
Benefits
- Growth opportunities and training and development opportunities.
- Competitive pay.
- Flexible hours.
- 15–30% associate discount.
- Medical, dental, and vision coverage.
- Employee Assistance Program.
- Life and disability insurance.
- Paid time off; full-time associates may be eligible for up to 12 days annually.
- Paid holidays; full-time associates may be eligible for up to 8.
- Paid sick time in accordance with applicable law.
- 401(k) plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
