Retail Front End Supervisor - Full-Time
About The Position
At Burlington, the Retail Front End Supervisor is part of the store leadership team and works closely with Store Management across merchandising, customer service, operations, and human resources. The role supervises store operations and associates while serving as Manager on Duty, and is described as a stepping-stone to a management position. The supervisor helps build strong teams and partnerships and supports results in a diverse, inclusive, and collaborative environment. Burlington offers growth and training opportunities, competitive pay, flexible hours, an associate discount, and benefits including medical, dental, and vision coverage, life and disability insurance, paid time off, paid holidays, an Employee Assistance Program, and a 401(k) plan. Full-time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, and paid sick time in accordance with applicable law. Base pay is $18.90 to $20.90 per hour.
Requirements
- At least 1 year of supervisory experience in an off-price, big box, or specialty environment.
- Strong interpersonal skills and a positive, engaging attitude.
- Ability to work a full-time schedule, including nights, weekends, and holidays as required.
- Ability to move, handle, or lift store merchandise weighing 40 lbs. or more.
- Ability to stand and walk for extended periods.
Responsibilities
- Supervise store functions and associates while serving as Manager on Duty.
- Maximize sales results by training, developing, and coaching direct reports.
- Promote customer and associate safety by adhering to company guidelines.
- Cultivate a diverse culture based on teamwork and collaboration.
- Resolve issues and concerns, make informed decisions, and supervise front-end operations to provide exceptional, friendly, and professional customer service.
- Reinforce company asset protection strategies to eliminate shortage.
- Assist with recruiting, interviewing, and onboarding new associates.
- Participate in weekly workload planning meetings.
- Drive community relations participation through company programs and partnerships.
- Coordinate meal and break periods and monitor schedule adherence.
Benefits
- Growth and training opportunities
- Competitive pay
- Flexible hours
- 15–30% associate discount
- Medical coverage
- Dental coverage
- Vision coverage
- Employee Assistance Program
- Life insurance
- Disability insurance
- Paid time off
- Paid holidays
- Paid sick time in accordance with applicable law
- 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
