Part Time Retail Framing Associate

Michaels•Cranberry Township, PA

11d•Onsite

About The Position

The Retail Framing Associate builds customer relationships by creating custom framing solutions and helping customers find products in the store. The role supports sales and production results, completes framing orders to a high standard and on time, and maintains the ready-made frame department and other assigned areas. Associates provide friendly customer service, support store merchandising and replenishment, and help maintain a safe, clean, and clutter-free environment. The position also involves following company procedures and policies, supporting shrink and safety programs, participating in truck unloading and stocking, operating the cash register, handling cash, and assisting with omnichannel processes. Other duties may be assigned. The role is performed in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Occasional outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

Requirements

Basic computer skills.
Basic measuring skills.
Ability to operate framing equipment and a glass cutter.
Ability to perform regular bending, lifting, carrying, reaching, and stretching.
Ability to move throughout the store and remain standing for long periods.
Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail experience.
Experience selling products and/or services to customers.

Responsibilities

Build customer relationships while creating custom framing solutions.
Help customers shop, locate products, and find solutions.
Deliver sales and production results.
Complete framing orders with a high degree of quality and on time.
Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
Provide friendly customer service and maintain a well-merchandised, in-stock store.
Adhere to Standard Operating Procedures and company programs, policies, and standards, including applicable laws and requirements.
Support shrink and safety programs.
Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
Participate in truck unloading and stocking processes, following truck standards and budget requirements.
Operate the cash register and handle cash according to standards.
Assist with omnichannel processes.
Perform other duties as assigned.