About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm, inviting experience in the fragrance department by maintaining a beautifully merchandised, fully stocked space and supporting the sales team behind the scenes and on the floor. Tasks include preparing products, restocking displays, and assisting with transactions. Attention to detail and genuine hospitality help ensure guests feel cared for. The role combines customer service and sales support, requiring team members to anticipate colleagues’ needs, keep the department shop-ready, and create positive customer experiences during the busy seasonal period. Seasonal colleagues typically work 10–20 hours per week, depending on business needs and availability. Shifts may include days, evenings, nights, weekends, and holidays. Team members help keep the sales floor clean, organized, and ready for customers; learn about sales goals, new arrivals, popular items, trends, and promotions; engage customers and build relationships; maintain merchandise and displays; support transactions; and contribute to team and store results.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help maintain a clean, organized, fully stocked, and shoppable fragrance sales floor.
  • Prepare products and restock displays while supporting the sales team on the floor and behind the scenes.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Welcome customers, make eye contact, and have friendly, personal conversations to build customer relationships.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Assist with register transactions and share the benefits of the Loyalty program.
  • Ensure customers have what they need and thank them sincerely at the end of their shopping experience.
  • Support colleagues with honesty, care, and collaboration, and work toward sales goals and individual and store results.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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