Seasonal Retail Sales Associate, Westland

Macy's • Hialeah, FL

20h • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with relevant products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and help build customer trust and loyalty. This role is more than cashiering: customer service and achieving sales goals are central to the work.

You also help maintain a clean, organized, inviting, and shoppable sales floor. Typical duties include preparing the floor for customers, learning about new arrivals, popular items, trends, and promotions, merchandising new receipts, processing damages and selected merchandise returns to vendors, updating signs and prices, and supporting merchandise moves. You share loyalty program benefits, help customers complete their shopping, and provide a sincere farewell.

Seasonal colleagues are typically scheduled for 10–20 hours per week. Actual hours depend on business needs and colleague availability. Flexible availability, including days, evenings, weekends, and holidays, is required, along with dependable attendance and punctuality.

Requirements

• Flexible availability to work days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability and motivation to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Engage customers with a warm welcome and personal conversations; understand their needs and offer product and service recommendations.
• Use product knowledge, customer engagement, and smart selling behaviors to achieve daily sales goals and contribute to store results.
• Support customers on the sales floor and in fitting rooms, and share loyalty program benefits.
• Keep the sales floor clean, organized, inviting, and shoppable; prepare the space for customers.
• Learn about new arrivals, top-selling items, trends, and promotions.
• Merchandise new receipts; process damages and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
• Help customers complete their shopping and provide a sincere farewell.
• Collaborate with colleagues and support one another in serving customers and the community.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed