Seasonal Retail Sales and Recovery Associate, Westland

Macy's • Hialeah, FL

1d • Onsite

About The Position

As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is ready for customers. You provide friendly, high-quality service and support your team in achieving sales goals.

You prepare for the day by reviewing goals, new arrivals, top sellers, and promotions. Throughout the day, you engage customers, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty program benefits, ensure customers have what they need, and collaborate with colleagues to serve customers and achieve individual and store results. This is a seasonal role. Hours depend on business needs and colleague availability; the posting describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week, but does not specify this role’s weekly hours.

Requirements

• Communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules and procedures in English.
• Have flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
• Be comfortable using electronic devices.
• Meet the physical requirements of talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
• Stand for at least two consecutive hours and lift at least 25 pounds.
• Have close vision, color vision, depth perception, and focus adjustment.
• Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Create a welcoming shopping experience through friendly, attentive customer service.
• Maintain clean, organized, customer-ready sales floors, merchandise displays, and fitting rooms.
• Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
• Engage customers with a warm welcome and personal conversations.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits and ensure customers have what they need before they leave.
• Support coworkers through honest, caring collaboration and contribute to sales goals and store results.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed