Retail Floor Ready Associate, Westfarms - Full Time

Macy's • Farmington, CT

2d • Onsite

About The Position

The Floor Ready Colleague checks receipts entering the building for vendor noncompliance and performs other duties as needed. The role also supports an exceptional in-store and online shopping experience, helps maintain a clean and easy-to-shop store, and contributes to inventory control and shortage prevention. The associate reviews vendor boxes and merchandise for compliance issues, documents and communicates audit findings, and partners with store teams to resolve issues.

Requirements

• No education or experience required.
• Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
• Resourcefulness and the ability to adapt quickly to changing priorities.
• Ability to work independently and as part of a team.
• Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday hours.
• Ability to lift at least 50 pounds; stand for at least two consecutive hours; and perform frequent moving, reaching, stooping, kneeling, crouching, and ladder climbing.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Provide an exceptional shopping experience for in-store and online customers.
• Assist customers in a helpful and friendly manner, including processing POS transactions, enrolling customers in loyalty programs, and helping them find items.
• Collaborate with store managers, leads, and colleagues to maintain a clean, neat, easy-to-shop store, including sales-floor and fitting-room recovery.
• Support omnichannel initiatives and learn new technology.
• Maintain working knowledge of Floor Ready best practices.
• Review vendor boxes for noncompliance and submit applicable charges using the MC9090 RF Handheld.
• Audit merchandise that was not opened or may have been missed on the receiving dock.
• Photograph and communicate issues outside the scope of designated audits to the Store Operations Analyst by phone or email, and review them on weekly team conference calls.
• Understand receiving and processing team functions, communicate vendor issues, and partner with the processing team to resolve audit findings.
• Communicate merchandise or system issues to OVM or CSX.
• Follow Asset Protection, inventory-control, and compliance procedures.
• Ensure shortage-prevention initiatives are carried out.
• Maintain dependable attendance and punctuality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed