Retail Floor Ready Associate, Westfarms - Full Time

Macy's • Farmington, CT

3d • $17 - $20 • Onsite

About The Position

The Floor Ready Colleague checks receipts entering the building for vendor noncompliance and performs other duties as needed. The role helps provide an exceptional shopping experience for in-store and online customers, supports a clean and easy-to-shop store environment, and contributes to receiving, processing, inventory control, and shortage prevention. The colleague reviews vendor boxes and merchandise for compliance, documents issues, partners with store teams to resolve audit findings, and communicates issues to relevant contacts.

Requirements

• No education or experience required.
• Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
• Resourcefulness and ability to adapt quickly to changing priorities.
• Ability to work independently and as part of a team.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
• Ability to lift at least 50 pounds, stand for at least two consecutive hours, and perform frequent moving, reaching, stooping, kneeling, crouching, and ladder climbing.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Provide an exceptional shopping experience for in-store and online customers.
• Help customers in a friendly manner, including processing POS transactions, enrolling customers in loyalty programs, and helping them find merchandise.
• Collaborate with managers, leads, and colleagues to maintain a clean, neat, easy-to-shop store, including sales-floor and fitting-room recovery standards.
• Support omnichannel initiatives and learn new technology.
• Maintain working knowledge of Floor Ready Best Practice.
• Review vendor boxes for noncompliance and submit charges using the MC9090 RF Handheld.
• Perform floor audits on merchandise that was not opened or may have been missed on the receiving dock.
• Photograph and communicate issues outside the scope of designated audits by phone or email to the Store Operations Analyst, and review them on weekly team conference calls.
• Understand receiving and processing team functions and partner with the processing team to resolve audit findings and communicate vendor issues.
• Communicate merchandise or system issues to OVM or CSX.
• Follow asset protection, inventory control, and compliance procedures.
• Ensure shortage-prevention initiatives are executed.
• Maintain dependable attendance and punctuality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed