Retail Field Technician
About The Position
MTI is hiring a Retail Field Technician to install, troubleshoot, merchandise, and maintain interactive consumer electronic displays and devices at retail locations. The role also involves installing and maintaining security components for consumer electronics in stores such as AT&T and T-Mobile. Technicians represent MTI while working in retail environments and need to combine technical ability with customer service and professionalism. This is a flexible sideline role that may offer up to part-time hours. Technicians set their weekday availability and receive paid training, bi-weekly pay as a W-2 employee, and paid drive time and mileage to and from service appointments. The work can suit people with electronics, display, field service, IT, or security systems experience, as well as hands-on learners and people seeking freelance or secondary work. Training is provided. The role requires travel between stores using a personal vehicle and a mobile device for uploading photos and data. Work takes place in typical retail settings with average noise and lighting levels and constant interruptions. The position has physical requirements that include standing, walking, bending, reaching overhead, crouching, kneeling, balancing, grasping, pushing or pulling, communicating, driving, occasionally lifting and carrying up to 50 pounds, and climbing a ladder up to 10 feet.
Requirements
- Must be at least 18 years old.
- Must have a valid driver’s license, vehicle, and insurance.
- Must be able to travel to retail stores and service appointments.
- Must have an Android or Apple mobile device capable of uploading photos and data.
- Must be flexible and available to work Monday through Friday, with weekday availability set by the technician.
- Must have excellent communication skills by phone, text, and email.
- Must be adaptable to a variety of work.
- Must be comfortable using hand tools, connecting equipment, troubleshooting, and making repairs.
- Must be able to meet the physical demands of the job, including occasionally lifting and carrying up to 50 pounds and climbing a ladder up to 10 feet.
Nice To Haves
- Hands-on experience as an electronics, computer repair, IT, mechanical, or electrical technician.
- Experience with retail displays, field service, or security systems.
- Experience gained through a university, college certificate program, or internship.
- Experience installing items such as wall-mounted TVs.
- General technical aptitude and familiarity with consumer electronics.
Responsibilities
- Install, troubleshoot, and maintain interactive consumer electronic displays and devices in retail locations.
- Install and maintain security hardware and components for consumer electronics.
- Repair equipment when it breaks.
- Merchandise and maintain retail displays.
- Perform general merchandising.
- Upload photos and data from service work using a mobile device.
- Represent MTI professionally while working with people in retail locations.
Benefits
- Flexible weekday hours with availability set by the technician.
- W-2 position with bi-weekly pay.
- Paid training.
- Paid drive time and mileage to and from each service appointment.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
