Retail Field Technician
About The Position
MTI is hiring a Retail Field Technician to install, troubleshoot, merchandise, and maintain interactive consumer electronic displays and devices at retail locations. The role also involves installing and maintaining security components for consumer electronics at retailers such as AT&T and T-Mobile. Technicians represent MTI while working with customers and store personnel and should be professional, technically capable, and adaptable to varied assignments. This is a flexible sideline opportunity that may be up to part-time, with weekday availability set by the technician. It is a W-2 position with bi-weekly pay, paid training, and paid drive time and mileage between service appointments. The work takes place in typical retail environments with average noise and lighting levels and frequent interruptions.
Requirements
- Must be at least 18 years old.
- Must have a valid driver’s license, vehicle, and insurance.
- Must have an Android or Apple mobile device capable of uploading photos and data.
- Must be flexible and available to work Monday through Friday.
- Must have strong communication skills by phone, text, and email.
- Must be adaptable to a changing variety of assignments.
- Must be comfortable using hand tools, connecting equipment, troubleshooting, and making repairs.
- Relevant hands-on technical experience is valued, including electronics, computer repair, IT, mechanical or electrical work, or experience gained through education, certificate programs, or internships; training is provided.
- Must be able to perform the listed physical demands, including occasionally lifting and carrying up to 50 pounds and climbing a ladder up to 10 feet.
Nice To Haves
- Experience as an electronics, retail display, field service, IT, or security systems technician.
- Experience with consumer electronics, technical troubleshooting, or installing displays and equipment.
- College or university experience, a college certificate, or internship experience.
- Practical DIY or home-improvement experience, such as mounting televisions.
Responsibilities
- Install, troubleshoot, and maintain interactive consumer electronic displays and devices at retail locations.
- Install and maintain security hardware and components for consumer electronics.
- Repair equipment when it breaks and perform general merchandising to keep displays looking good.
- Represent MTI professionally at retail locations and communicate by phone, text, and email.
- Upload photos and data from service work using a mobile device.
- Travel to stores and service appointments using a personal vehicle.
Benefits
- Flexible weekday hours, with availability set by the technician.
- W-2 position with bi-weekly pay.
- Paid training.
- Paid drive time and mileage to and from each service appointment.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
