Retail Field Technician
About The Position
MTI is hiring a Retail Field Technician to install, troubleshoot, merchandise, and maintain interactive consumer-electronics displays and devices in retail locations. The role also includes installing and maintaining MTI security components for consumer electronics in stores such as AT&T and T-Mobile. Technicians represent MTI while working with customers and retail staff and are expected to be professional. This is a flexible sideline position with work available up to part time. Technicians set their weekday availability and must be able to work Monday through Friday. The position is W-2, pays biweekly, and includes paid training and paid drive time and mileage to and from service appointments. Training is available for candidates who do not have a complete technical background. Work takes place in typical retail environments with average noise and lighting levels and constant interruptions. The role requires travel to stores using a personal vehicle, use of a mobile device to upload photos and data, and physical activity including standing, walking, bending, reaching, crouching, kneeling, balancing, grasping, pushing or pulling, and driving. Employees may occasionally lift and carry up to 50 pounds and climb a ladder up to 10 feet.
Requirements
- Be at least 18 years old.
- Have a valid driver's license, insurance, and a vehicle for travel to stores.
- Have an Android or Apple mobile device for uploading photos and data.
- Be able to work Monday through Friday, with flexible weekday availability.
- Have strong communication skills by phone, text, and email.
- Be adaptable to a variety of assignments.
- Be comfortable using hand tools and connecting, troubleshooting, and repairing equipment.
- Meet the physical demands of the role, including occasionally lifting and carrying up to 50 pounds and climbing a ladder up to 10 feet.
Nice To Haves
- Hands-on technical experience in electronics repair, retail displays, field service, IT, security systems, computer repair, mechanical or electrical work, or home improvement.
- Experience gained through freelance work, a current or previous job, college or university, a college certificate program, or an internship.
- Familiarity with consumer electronics and assembling or mounting equipment.
Responsibilities
- Install, troubleshoot, merchandise, and maintain interactive consumer-electronics displays and devices in retail locations.
- Install and maintain security hardware and components for consumer electronics.
- Repair equipment when it breaks and troubleshoot technical issues.
- Perform general merchandising and keep retail displays looking presentable.
- Travel to retail stores for service appointments and upload photos and data documenting work.
- Represent MTI professionally and communicate with customers or others in the field.
Benefits
- Flexible hours and ability to set weekday availability.
- W-2 position with biweekly pay.
- Paid training.
- Paid drive time and mileage to and from service appointments.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
