Retail Field Technician

Mobile Technologies Inc.•Winston-Salem, NC

3d•$18 - $23•Onsite

About The Position

MTI is hiring a Retail Field Technician to install, troubleshoot, merchandise, and maintain interactive consumer electronic displays and devices at retail locations. The role also involves installing and maintaining security components for consumer electronics at retailers such as AT&T and T-Mobile. Technicians represent MTI while working with customers and retail staff, so professionalism and customer-service skills are important. This is a flexible sideline position with work available up to part time. Technicians set their weekday availability and receive paid training, bi-weekly pay as a W-2 employee, and paid drive time and mileage between service appointments. The position is suitable for people with hands-on technical experience as well as candidates who are new to the workforce; training is provided.

Requirements

Must be at least 18 years old.
Must have a valid driver’s license, vehicle, and insurance.
Must be able to work Monday through Friday, with flexible weekday availability.
Must have an Android or Apple mobile device for uploading photos and data.
Must have strong communication skills by phone, text, and email.
Must be adaptable to a variety of work assignments.
Must be comfortable using hand tools and connecting, troubleshooting, and repairing equipment.
Technical, electronics, IT, mechanical, electrical, or other hands-on experience is valued; training is available for candidates without a full background.
Must demonstrate professionalism and customer-service ability.

Nice To Haves

Experience as an electronics technician, retail display technician, field service technician, IT technician, or security systems technician.
Experience gained through freelance work, a current or previous job, university or college studies, a college certificate program, or an internship.
Experience with home improvement tasks such as mounting televisions.
Interest or experience in consumer electronics, DIY projects, or technical work.

Responsibilities

Install, troubleshoot, and maintain interactive consumer electronic displays and devices in retail locations.
Install and maintain security hardware and components for consumer electronics.
Repair devices and equipment when they break.
Merchandise retail displays and keep them looking presentable.
Complete service appointments at retail stores and represent MTI professionally.
Upload photos and data documenting completed work using a mobile device.
Travel between service appointments, with drive time and mileage paid.