Retail Field Technician

Mobile Technologies Inc.•Fayetteville, NC
•$18 - $23•Onsite

About The Position

The Retail Field Technician installs, troubleshoots, merchandises, and maintains interactive consumer electronic displays and devices in retail locations. The role also involves installing and maintaining security components for consumer electronics at retailers such as AT&T and T-Mobile. Technicians represent MTI in customer-facing retail settings and need technical skills, customer service experience, and professionalism. This is a flexible sideline position that may offer up to part-time hours, with weekday availability set by the technician. The position is W-2 with biweekly pay and includes paid training, drive time, and mileage to and from service appointments. The employer provides training and welcomes applicants with a range of backgrounds, including people new to the workforce.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver’s license, insurance, and a vehicle.
  • Must have an Android or Apple mobile device for uploading photos and data.
  • Must be flexible and available to work Monday through Friday.
  • Must have excellent communication skills by phone, text, and email.
  • Must be adaptable to a variety of work assignments.
  • Must be comfortable using hand tools, connecting equipment, troubleshooting, and making repairs.
  • Technical, customer service, or consumer electronics experience is valued; relevant experience may come from employment, freelance work, education, certificate programs, or internships, but is not essential because training is provided.

Nice To Haves

  • Experience as an electronics, retail display, field service, IT, or security systems technician.
  • Hands-on experience with consumer electronics, computers, mechanical or electrical work, or home improvement such as mounting TVs.
  • College or university experience, a college certificate program, or internship experience.

Responsibilities

  • Install, troubleshoot, merchandise, and maintain interactive consumer electronic displays and devices in retail locations.
  • Install and maintain security hardware and components for consumer electronics.
  • Repair equipment when it breaks.
  • Perform general merchandising and keep retail displays looking good.
  • Represent MTI professionally in retail locations.
  • Upload photos and data documenting completed work.

Benefits

  • Flexible weekday hours with availability set by the technician.
  • Biweekly pay as a W-2 employee.
  • Paid training.
  • Paid drive time and mileage to and from each service appointment.
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