Retail Field Technician
About The Position
MTI is hiring a Retail Field Technician to install, troubleshoot, merchandise, and maintain interactive consumer electronic displays and devices in retail locations. The role also involves installing and maintaining security components for consumer electronics at retailers such as AT&T and T-Mobile. Technicians represent MTI while working around customers and should be professional, technically capable, customer-service-oriented, and adaptable. This is a flexible sideline position that may offer up to part-time hours, with weekday availability set by the technician. The position is W-2, pays biweekly, and includes paid training, drive time, and mileage to and from service appointments. Applicants need reliable transportation and a mobile device for uploading photos and job data.
Requirements
- At least 18 years old.
- Valid driver’s license, vehicle, and insurance.
- Able to work Monday through Friday, with flexible weekday availability.
- Excellent communication skills by phone, text, and email.
- Tech-savvy and comfortable troubleshooting and fixing consumer electronics.
- Comfortable frequently using hand tools and connecting equipment.
- Adaptable to a variety of work assignments.
- Android or Apple mobile device for uploading photos and data.
- Willingness to receive training; experience may come from employment, freelance work, education, certificate programs, or internships.
- Able to meet the physical demands of the role, including standing, walking, bending, reaching overhead, crouching, kneeling, balancing, grasping, pushing or pulling, talking, hearing, and driving; occasionally lift and carry up to 50 pounds and climb a ladder up to 10 feet.
Nice To Haves
- Hands-on experience as an electronics, retail display, field service, IT, security systems, mechanical, or electrical technician.
- Experience repairing computers or other consumer electronics.
- College, university, or certificate-program experience related to the work.
- Internship experience.
- Experience with home improvement projects such as mounting TVs.
- Freelancer, side-business, or small-business experience.
Responsibilities
- Install, troubleshoot, and maintain interactive consumer electronic displays and devices at retail locations.
- Install and maintain security hardware and components for consumer electronics.
- Repair equipment when it breaks and resolve technical issues.
- Merchandise and maintain retail displays.
- Represent MTI professionally and communicate with customers and the company.
- Upload photos and job data using an Android or Apple mobile device.
- Travel to retail stores and service appointments using a personal vehicle.
Benefits
- Flexible hours and weekday availability.
- Biweekly pay as a W-2 employee.
- Paid training.
- Paid drive time and mileage to and from each service appointment.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
