Retail Field & Network Technicians
About The Position
MTI is seeking flexible, project-based Retail Field & Network Technicians to perform installations, workstation work, retrofits, repairs, break-fix service, and upgrades for retail security products. Work includes networks and networked devices, RFID smart locks, access point management, programming and installation, routers, and switches. Technicians set up and troubleshoot connections in varied environments, using physical cables or wireless frequencies to ensure adequate signal strength for clients. Travel to project locations in various markets is required. Training is provided. The role is non-exempt and reports to the Territory Manager. The job description notes that duties and responsibilities may change at any time with or without notice.
Requirements
- Be over the age of 18.
- Have previous IT or related technical technician experience.
- Have a current driver's license, insurance, and a vehicle for transportation to and from project locations.
- Have technical aptitude and experience with cabling runs, management, testing, and termination, and network provisioning.
- Have excellent communication skills via phone, text, and email.
- Be organized and detail-oriented, and able to follow directions easily.
- Have flexible availability.
- Be able to lift 60 pounds on occasion, climb ladders, and work in tight spaces.
- Be able to use a computer and telephone system.
- Demonstrate strong diagnostic and problem-solving skills, knowledge of networking technologies, communication and teamwork skills, customer-support aptitude, and ability to operate hand tools.
Nice To Haves
- Certifications are a plus but are not required.
- Lock experience is a plus but is not required.
- Free weekday availability is noted as desirable for freelancers and small business owners.
Responsibilities
- Install, retrofit, repair, troubleshoot, and upgrade retail security products and related systems.
- Work with networks, networked devices, RFID smart locks, access points, routers, and switches, including programming and installation.
- Set up and troubleshoot wired and wireless connections and ensure adequate signal strength for clients.
- Run, manage, test, and terminate cabling; provision networks.
- Test Wi-Fi signals and perform heat mapping.
- Travel to project locations in various markets.
- Use hand tools and a smartphone/mobile device to perform project work and communicate.
- Perform other duties as assigned or as needed.
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What This Job Offers
Education Level
No Education Listed
