Retail Field Network Technician
About The Position
The Retail Field Network Technician implements, maintains, upgrades, and repairs networks and networked devices, including access points, routers, switches, point-of-sale systems, printers, and modems. The role sets up and troubleshoots connections in varied environments using physical cabling or wireless frequencies, and helps provide adequate signal strength throughout client locations. This flexible part-time, non-exempt role requires travel across various markets and involves frequent use of hand tools, network testing, installation, and troubleshooting. Training is provided. The position reports to the Territory Manager.
Requirements
- Must be over the age of 18.
- Previous IT or related technical experience is required.
- Technically inclined, with experience in cabling runs, management, testing, termination, and network provisioning.
- Strong diagnostic and problem-solving skills.
- Superior knowledge of various networking technologies.
- Effective communication and teamwork skills, including communication by phone, text, and email.
- Aptitude for customer support.
- Current driver’s license, insurance, and a vehicle.
- Smartphone mobile device.
- Flexible availability.
- Able to lift 60 pounds or more on occasion, climb ladders, and regularly stand, walk, bend, and reach overhead.
- Able to use a computer and telephone system.
Nice To Haves
- Certifications are a plus but are not required.
Responsibilities
- Implement, maintain, upgrade, and repair networks and networked devices.
- Set up and troubleshoot network connections in different environments using physical cables or wireless frequencies.
- Test networks, Wi-Fi signals, and heat maps.
- Install and troubleshoot access points, routers, and switches.
- Travel to client locations in various markets.
- Use hand tools and perform cabling runs, management, testing, and termination.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
