Retail Field Network Technician

Mobile Technologies Inc. • Scranton, PA

2d • $22 - $24

About The Position

The Retail Field Network Technician implements, maintains, upgrades, and repairs networks and networked devices, including access points, routers, switches, point-of-sale systems, printers, and modems. The role sets up and troubleshoots connections across varied client environments, using physical cabling or wireless frequencies to provide adequate signal strength.

This flexible part-time position requires travel among various markets and work in differing environments, including facility ceiling spaces and crawl spaces. Training is provided. The role reports to the Territory Manager.

Requirements

• Previous IT or related technical experience.
• Current driver’s license, vehicle insurance, and a vehicle.
• Technical inclination and experience with cabling runs, management, testing, and termination, and network provisioning.
• Excellent communication skills via phone, text, and email.
• A smartphone mobile device.
• Flexible availability.
• Strong diagnostic and problem-solving skills.
• Superior knowledge of various networking technologies.
• Effective communication and teamwork skills.
• Aptitude for customer support.
• Must be over the age of 18.
• Ability to lift 60 pounds on occasion and climb up and down ladders.
• Ability to use a computer and telephone system.

Nice To Haves

• Certifications are a plus but are not required.

Responsibilities

• Implement, maintain, upgrade, and repair networks and networked devices.
• Set up and troubleshoot network connections using physical cables or wireless frequencies.
• Perform cabling runs, management, testing, and termination, as well as network provisioning.
• Test Wi-Fi networks and signals, including heat mapping.
• Install and troubleshoot access points, routers, and switches.
• Communicate with customers and coworkers by phone, text, and email, and support customers.
• Travel to various markets to perform field work.
• Use hand tools and perform physical tasks such as lifting, reaching, standing, walking, and bending.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed