Retail Field / Network Technician
About The Position
MTI is seeking field, POS, and network technicians for flexible projects. Technicians implement, maintain, upgrade, and repair networks and networked devices, including access points, routers, switches, POS systems, printers, and modems. Work may also involve smart-lock access, setting up and troubleshooting wired or wireless connections in a range of environments, and establishing adequate signal strength for client use. Training is provided. The role requires travel across various markets and flexible availability. The posting also welcomes freelancers and small-business owners with weekday availability and says scheduling may be coordinated around other work. This is a non-exempt position in the Service Tech US department and reports to the Territory Manager. Duties and responsibilities may change, and the description is not intended to be a comprehensive list.
Requirements
- Previous IT or related technical technician experience.
- Current driver's license, insurance, and access to a vehicle.
- Technical aptitude and experience with cabling runs, management, testing, termination, and network provisioning.
- Excellent communication skills via phone, text, and email.
- A smartphone or mobile device.
- Flexible availability.
- Strong diagnostic and problem-solving skills.
- Knowledge of various networking technologies.
- Effective communication and teamwork skills.
- Aptitude for customer support.
- Must be over 18.
- Ability to travel, lift 60 pounds on occasion, climb ladders, and perform regular standing, walking, bending, reaching, and overhead reaching.
- Ability to use a computer and telephone system.
Nice To Haves
- Certifications; they are a plus but not required.
- POS experience.
- Free weekday availability; freelancers and small-business owners are encouraged to apply.
Responsibilities
- Implement, maintain, upgrade, and repair networks and networked devices, including access points, routers, switches, POS systems, printers, and modems.
- Set up and troubleshoot wired and wireless network connections in different environments.
- Establish adequate network signal strength for client use.
- Run, manage, test, and terminate cabling and provision networks.
- Test Wi-Fi networks and signals, including heat mapping.
- Install and troubleshoot access points, routers, and switches.
- Travel to project locations in various markets.
- Communicate with customers and team members by phone, text, and email.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
