Retail Field & Network Technician

Mobile Technologies Inc. • Houston, TX

2d • $19 - $24

About The Position

The Retail Field & Network Technician implements, maintains, upgrades, and repairs networks and networked devices, including access points, routers, switches, point-of-sale (POS) systems, printers, and modems. The role sets up and troubleshoots wired and wireless connections in varied client environments and helps provide adequate signal strength throughout each location. The position is described as flexible and project-based, with travel across various markets.

Requirements

• Previous IT or related technical technician experience is required.
• Current driver's license, insurance, and a vehicle.
• Smartphone/mobile device.
• Flexible availability.
• Strong diagnostic and problem-solving skills.
• Knowledge of various networking technologies.
• Effective communication and teamwork skills.
• Aptitude for customer support.
• Must be over the age of 18.
• Ability to lift 60 pounds on occasion, reach overhead, and regularly stand, walk, and bend.
• Ability to use a computer and telephone system.

Nice To Haves

• POS experience.
• Certifications; they are a plus but not required.

Responsibilities

• Implement, maintain, upgrade, and repair networks and networked devices.
• Set up and troubleshoot wired and wireless connections in different environments.
• Run, manage, test, and terminate cabling and provision networks.
• Test networks and Wi-Fi signals, including heat mapping.
• Install and troubleshoot access points, routers, and switches.
• Communicate with customers and team members by phone, text, and email.
• Travel to locations in various markets.
• Use hand tools and work on ladders as needed.
• Perform other duties and activities as assigned; duties may change with or without notice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed