Retail Field Network Technician

Mobile Technologies Inc.•Gastonia, NC
•$23 - $25

About The Position

Network technicians implement, maintain, upgrade, and repair networks and networked devices, including access points, routers, switches, point-of-sale systems, printers, and modems. They set up and troubleshoot connections in a variety of environments, using physical cables or wireless frequencies to provide adequate signal strength throughout a location for client use. The position requires travel in various markets and flexible availability. Training is provided.

Requirements

  • Previous IT or related technical experience.
  • Current driver's license, insurance, and access to a vehicle.
  • Smartphone mobile device.
  • Flexible availability.
  • Strong diagnostic and problem-solving skills.
  • Knowledge of various networking technologies.
  • Effective communication and teamwork skills.
  • Aptitude for customer support.
  • Must be over the age of 18.
  • Ability to use hand tools frequently.
  • Ability to lift 60 pounds on occasion and climb up and down ladders.
  • Ability to use a computer and telephone system.

Nice To Haves

  • Relevant certifications; certifications are a plus but are not required.

Responsibilities

  • Implement, maintain, upgrade, and repair networks and networked devices.
  • Set up and troubleshoot network connections using physical cabling or wireless frequencies.
  • Run, manage, test, and terminate cabling, and provision networks.
  • Test Wi-Fi networks and signals, including heat mapping.
  • Install and troubleshoot access points, routers, and switches.
  • Travel to client locations in various markets.
  • Communicate with customers and colleagues by phone, text, and email.
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