Retail Field Network Technician
About The Position
The Retail Field Network Technician implements, maintains, upgrades, and repairs networks and networked devices, including access points, routers, switches, point-of-sale systems, printers, and modems. The role sets up and troubleshoots connections across varied environments, using physical cabling or wireless frequencies to provide adequate signal strength for clients. This flexible part-time, non-exempt role requires travel across various markets and involves network testing, Wi-Fi signal assessment and heat mapping, and installation and troubleshooting of network equipment. Training is provided. The position reports to the Territory Manager.
Requirements
- Previous IT or related technical experience is required.
- Must be over the age of 18.
- Must have a current driver’s license, vehicle insurance, and a vehicle.
- Must have a smartphone mobile device.
- Flexible availability is required.
- Strong diagnostic and problem-solving skills.
- Strong knowledge of various networking technologies.
- Effective communication and teamwork skills.
- Aptitude for customer support.
- Ability to lift 60 pounds or more on occasion.
- Ability to climb up and down ladders.
- Ability to use a computer and telephone system.
- Regularly stand, walk, bend over, and reach overhead.
Nice To Haves
- Relevant certifications are a plus but are not required.
Responsibilities
- Implement, maintain, upgrade, and repair networks and networked devices.
- Set up and troubleshoot wired and wireless connections in various environments.
- Perform cable runs, cable management, testing, and termination, and network provisioning.
- Test networks and Wi-Fi signals and perform heat mapping.
- Install and troubleshoot access points, routers, and switches.
- Communicate with customers and colleagues by phone, text, and email.
- Travel to job sites across various markets.
- Use hand tools and climb ladders as needed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
