Retail Field Network Technician
About The Position
The Retail Field Network Technician implements, maintains, upgrades, and repairs networks and networked devices, including access points, routers, switches, point-of-sale systems, printers, and modems. The role sets up and troubleshoots connections in varied environments, using physical cabling or wireless frequencies to provide adequate signal strength for client use. This flexible part-time position requires travel across various markets and involves testing Wi-Fi networks and signals, heat mapping, and installing and troubleshooting network equipment. Training is provided. The position reports to the Territory Manager.
Requirements
- Must be over 18 years of age.
- Current driver's license, vehicle insurance, and access to a vehicle.
- Previous IT or related technical experience required.
- Technical inclination and experience with cable runs, cable management, testing, termination, or network provisioning.
- Excellent communication skills via phone, text, and email.
- Smartphone mobile device required.
- Flexible availability.
- Strong diagnostic and problem-solving skills.
- Strong knowledge of various networking technologies.
- Effective communication and teamwork skills.
- Aptitude for customer support.
- Ability to use a computer and telephone system.
- Ability to lift 60 pounds on occasion.
- Ability to climb up and down ladders.
Nice To Haves
- Relevant certifications are a plus but are not required.
Responsibilities
- Implement, maintain, upgrade, and repair networks and networked devices.
- Set up and troubleshoot wired and wireless network connections in various environments.
- Perform cable runs, cable management, testing, and termination, and network provisioning.
- Test networks and Wi-Fi signals and perform heat mapping.
- Install and troubleshoot access points, routers, and switches.
- Communicate effectively with customers and colleagues by phone, text, and email.
- Travel to locations in various markets.
- Use hand tools and climb ladders as needed.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
