Retail Field & Network Technician
About The Position
MTI’s Field & Network Technicians handle project-based implementation, maintenance, upgrades, and repairs of networks and networked devices, including access points, routers, switches, point-of-sale systems, printers, and modems. Technicians set up and troubleshoot connections in a variety of environments, using physical cables or wireless frequencies to provide adequate signal strength for client use. The role requires travel across various markets and flexible availability. Technicians use hand tools, test Wi-Fi networks and signals, perform heat mapping, and install and troubleshoot network equipment. The position also involves lifting, climbing ladders, and working in varied environments, including facility ceiling and crawl spaces. Training is provided. The job description notes that duties may change and invites flexible freelancers and small-business owners with relevant backgrounds to apply.
Requirements
- Previous IT or related technical technician experience.
- Current driver’s license, vehicle insurance, and access to a vehicle.
- Technical aptitude and experience with cabling runs, management, testing, termination, and network provisioning.
- Excellent communication skills by phone, text, and email.
- Smartphone mobile device.
- Flexible availability.
- Strong diagnostic and problem-solving skills.
- Knowledge of various networking technologies.
- Effective communication and teamwork skills.
- Aptitude for customer support.
- Must be over 18.
- Ability to lift 60 pounds on occasion, reach overhead, and regularly stand, walk, bend, and reach overhead.
- Ability to use a computer and telephone system.
Nice To Haves
- Certifications are a plus but are not required.
- A background as a freelancer or small-business owner is welcomed.
Responsibilities
- Implement, maintain, upgrade, and repair networks and networked devices, including access points, routers, switches, point-of-sale systems, printers, and modems.
- Set up and troubleshoot wired and wireless network connections in different environments.
- Perform cabling runs, cable management, testing, and termination, as well as network provisioning.
- Test networks and Wi-Fi signals and perform heat mapping.
- Install and troubleshoot access points, routers, and switches.
- Travel to various markets and provide customer support.
- Use hand tools and climb ladders as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
