The Facilities Coordinator provides service to retail locations by responding promptly to maintenance requests and supporting safe, functional environments across a portfolio of stores. The role coordinates work-order communications with internal partners—including Field Leadership, Facilities and Construction Managers, Legal, and corporate business partners—and external parties such as landlords and property managers. The coordinator tracks facilities issues, primarily landlord-related, through timely resolution and completion while supporting retail operations and ensuring HFT brand standards are met. The position owns the assigned program’s work-order flow from initial request through resolution, dispatches work orders to landlords after reviewing the lease, serves as the primary facilities contact for landlords, and escalates landlord failures to meet lease obligations. It also manages, sorts, distributes, files, and acts on communications received through the department’s general inbox. Additional duties may be assigned. Staff supervision and development are not part of the role. The position requires good judgment and provides data for decision-making. Travel is up to 5%, and the flex designation is Anywhere.
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Job Type
Full-time
Education Level
No Education Listed