Retail Facilities Coordinator

Harbor Freight•Calabasas, CA

About The Position

The Facilities Coordinator provides service to retail locations by responding promptly to maintenance requests and supporting safe, functional environments across a portfolio of stores. The role coordinates work-order communications with internal partners—including Field Leadership, Facilities and Construction Managers, Legal, and corporate business partners—and external parties such as landlords and property managers. The coordinator tracks facilities issues, primarily landlord-related, through timely resolution and completion while supporting retail operations and ensuring HFT brand standards are met. The position owns the assigned program’s work-order flow from initial request through resolution, dispatches work orders to landlords after reviewing the lease, serves as the primary facilities contact for landlords, and escalates landlord failures to meet lease obligations. It also manages, sorts, distributes, files, and acts on communications received through the department’s general inbox. Additional duties may be assigned. Staff supervision and development are not part of the role. The position requires good judgment and provides data for decision-making. Travel is up to 5%, and the flex designation is Anywhere.

Responsibilities

  • Own work-order flow for the assigned program from initial request through resolution.
  • Dispatch work orders to landlords and check the lease before submission.
  • Serve as the main point of contact for landlords on facilities-related issues.
  • Initiate escalation when landlords fail to meet their lease obligations.
  • Manage, sort, distribute, file, and take action on communications from the department’s general inbox.
  • Support retail locations by helping ensure maintenance issues are resolved promptly and the environment remains safe and functional.
  • Perform additional duties as assigned.

Benefits

  • Early access to pay
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) plan for eligible Associates
  • Paid time off accrual up to 236 hours per year, inclusive of PTO, floating holidays, and paid holidays
  • Paid sick time up to 80 hours per year unless otherwise required by law
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