Retail Experience Coordinator I

Andersen Corporation • Minnesota, MN

7d • $20 - $37

About The Position

The Order Processing Specialist manages order exceptions through established processes and transactions, identifies and corrects ordering errors, and partners with cross-functional teams to support accurate, timely order processing. The role monitors daily reporting, communicates with internal partners, and helps ensure retailer expectations are met in a fast-paced environment with changing priorities and order volumes. This position serves as a subject matter expert for order processing across Andersen and Renewal by Andersen products. It does not have direct supervisory responsibilities.

Requirements

• High school diploma or equivalent.
• At least one year of work experience.
• Detailed knowledge of technical and business tools and processing programs.
• Strong, efficient data-processing skills with close attention to detail.
• Ability to troubleshoot issues and collaborate across teams to reach resolution.
• Clear written and verbal communication skills.
• Ability to take direction, manage competing priorities, and adapt quickly.

Responsibilities

• Serve as a subject matter expert for order processing across Andersen and Renewal by Andersen products.
• Resolve order exceptions using repeatable processes and transactions.
• Identify and correct ordering errors in partnership with Retailer Experience, IT/Baan, and other cross-functional teams.
• Communicate effectively with internal teams by email, Microsoft Teams, and phone.
• Monitor daily reports and take appropriate action to help meet retailer expectations.
• Identify retailer opportunities and challenges and provide recommendations for ordering resolution.
• Adjust quickly to changing priorities and varying order volumes while maintaining accuracy and efficiency.

Benefits

• 401(k) plan with employer fixed contributions and company matching.
• Profit sharing.
• Medical, dental, and vision coverage.
• Flexible Spending Accounts (FSAs), Health Savings Account (HSA), and Health Reimbursement Account (HRA).
• Life insurance.
• Paid time off and paid holidays.
• Paid maternity leave and paid parental leave.
• Career growth planning and nationwide career opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED