Retail Donation Attendant

MERS Goodwill•Wentzville, MO

About The Position

MERS/Missouri Goodwill Industries is hiring a Retail Donation Attendant for its Wentzville Store team. The attendant supports the organization’s mission, “Changing Lives Through the Power of Work,” and provides customer service to donors while receiving, sorting, and handling donations. The role also helps maintain store cleanliness, safety, and security, and works with team members and leadership to support store operations. The position is hourly, full-time, with an hourly rate of $15.50 and bonus potential of up to $250 per month. No degree is required; a high school diploma or GED is preferred.

Requirements

  • Ability to communicate effectively with co-workers, customers, and management.
  • Organized and able to interact with a diverse work population.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • No degree required.
  • High school diploma or GED preferred.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Greet donors, assist with donation drop-offs, thank donors, and offer donation incentives and tax receipts.
  • Handle all donations with care and respect.
  • Sort donated and purchased goods into sales floor, seasonal, online sales, outlet, and trash categories according to established guidelines.
  • Notify management about hazardous, valuable, or inappropriate donated merchandise or materials.
  • Maintain quality and quantity standards while working quickly and steadily.
  • Stock, straighten, rotate, and maintain cleanliness throughout the store.
  • Sweep, dust, mop, and shine surfaces to uphold store cleanliness standards.
  • Build and maintain positive, professional relationships with team members and leadership, and work cross-functionally to improve communication.
  • Follow safe work practices, remove obstructions, and keep aisles and designated walkways free of debris.
  • Maintain a professional appearance and comply with the dress code.
  • Safeguard cash, donated items, and purchased items from harm, damage, or theft.
  • Report theft or unauthorized possession of agency assets.
  • Follow MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
  • Perform other duties as assigned.

Benefits

  • Monthly bonus potential up to $250.
  • Individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits beginning the first of the month after hire for employees working 20 or more hours per week.
  • Voluntary life and AD&D insurance beginning the first of the month after hire for employees working 20 or more hours per week.
  • 403(B) retirement plan beginning on date of hire for employees working 20 or more hours per week.
  • 403(B) employer match after one year of employment for employees working 20 or more hours per week.
  • 401(A) retirement plan beginning on date of hire for employees working 20 or more hours per week.
  • PTO accrual of up to 15 days based on hours worked.
  • Employee store discount.
  • Paid holidays.
  • Flexible schedules.
  • Career growth opportunities.
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