Retail Donation Attendant

MERS Goodwill•Centralia, IL

17h

About The Position

MERS/Missouri Goodwill Industries is seeking an energetic, self-motivated, and professional Retail Donation Attendant for its Centralia Store - Broadway team. The role supports the organization's mission, “Changing Lives Through the Power of Work!” and its values of diversity, integrity, passion, professionalism, respect, and responsibility. The attendant provides customer service to donors, handles and sorts donated goods, supports store stocking and cleanliness, follows safe work practices, protects agency assets, and complies with policies and procedures. The position is hourly, full-time, with an hourly rate of $15.50 and bonus potential of up to $250 per month. Required travel is 0%.

Requirements

No degree is required.
High School Diploma or GED is preferred.
Ability to communicate effectively with co-workers, customers, and management.
Must be organized and capable of interacting with a diverse work population.
Basic math skills, including addition, subtraction, multiplication, and division.

Nice To Haves

High School Diploma or GED.

Responsibilities

Provide positive customer service by greeting customers, assisting donors with donation drop-offs, and offering thanks, donation incentives, and tax receipts.
Handle all donations with care and respect.
Sort donated and purchased goods into sales floor, seasonal, online sales, outlet, and trash categories according to established guidelines.
Notify management about hazardous, valuable, or inappropriate donated merchandise or materials.
Maintain high quality and quantity standards while working quickly and steadily.
Stock, straighten, rotate, and maintain the cleanliness of the entire store area.
Sweep, dust, mop, and shine surfaces to uphold store cleanliness standards.
Establish and maintain positive, professional relationships with team members and leadership, and work cross-functionally to improve communication.
Use safe work practices, help keep the workplace hazard-free, and keep aisles and designated walkways free of obstructions and debris.
Maintain a professional appearance and adhere to the MERS/Goodwill dress code.
Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft; report theft or unauthorized possession.
Follow MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
Perform other duties as assigned.

Benefits

Monthly bonus potential of up to $250.
Individual and family medical benefits for full-time employees working 30 or more hours per week.
Individual and family dental and vision benefits beginning the first of the month following hire for employees working 20 or more hours per week.
Voluntary Life and AD&D Insurance beginning the first of the month following hire for employees working 20 or more hours per week.
403(B) retirement plan beginning on date of hire for employees working 20 or more hours per week.
403(B) retirement plan with employer match after one year of employment for employees working 20 or more hours per week.
401(A) retirement plan beginning on date of hire for employees working 20 or more hours per week.
PTO accrual of up to 15 days based on hours worked.
Employee store discount.
Paid holidays.
Flexible schedules.
Career growth opportunities.