Retail Donation Attendant

MERS Goodwill•Centralia, IL

About The Position

MERS/Missouri Goodwill Industries is hiring an energetic, self-motivated, and professional Retail Donation Attendant for its Centralia Store - Broadway team. The role supports the organization’s mission, “Changing Lives Through the Power of Work!” and its values of diversity, integrity, passion, professionalism, respect, and responsibility. The attendant provides customer service to donors, handles and sorts donations, helps maintain store cleanliness and stock, follows safety and security procedures, and works professionally with coworkers and leadership. The position is hourly and part-time, with an hourly rate of $15.50 and bonus potential of up to $250 per month. No degree is required; a high school diploma or GED is preferred. MERS Missouri Goodwill requires various background and records checks upon employment.

Requirements

  • Ability to communicate effectively with coworkers, customers, and management.
  • Must be organized and able to interact with a diverse work population.
  • Math skills including addition, subtraction, multiplication, and division.
  • Must complete applicable background and records checks upon employment.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Greet donors, assist with donation drop-offs, thank donors, and provide donation incentives and tax receipts.
  • Handle donations with care and respect.
  • Sort donated and purchased goods into sales floor, seasonal, online sales, outlet, and trash categories according to established guidelines.
  • Notify management about hazardous, valuable, or inappropriate donated merchandise or materials.
  • Maintain high quality and quantity standards while working quickly and steadily.
  • Stock, straighten, rotate, and maintain cleanliness throughout the store area.
  • Sweep, dust, mop, and shine surfaces to uphold store cleanliness standards.
  • Build positive and professional relationships with team members and leadership, and work cross-functionally to improve communication.
  • Use safe work practices, remove obstructions, and keep aisles and designated walkways free of debris.
  • Maintain a professional appearance and follow the MERS/Goodwill dress code.
  • Safeguard agency assets, including cash, donated items, and purchased items, and report theft or unauthorized possession.
  • Follow MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
  • Perform other duties as assigned.

Benefits

  • Monthly bonus potential up to $250.
  • Individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits beginning the first of the month following hire for employees working 20 or more hours per week.
  • Voluntary Life and AD&D Insurance beginning the first of the month following hire for employees working 20 or more hours per week.
  • 403(B) retirement plan on date of hire for employees working 20 or more hours per week.
  • 403(B) retirement plan with employer match after one year of employment for employees working 20 or more hours per week.
  • 401(A) retirement plan on date of hire for employees working 20 or more hours per week.
  • PTO accrual of up to 15 days based on hours worked.
  • Employee store discount.
  • Paid holidays.
  • Flexible schedules.
  • Career growth opportunities.
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