District Manager RedLion Mobile - Alexandria, LA

RedLion Mobile•Alexandria, LA

19h•Onsite

About The Position

The Retail District Manager leads the sales and operational performance of multiple retail locations within an assigned district. The role develops strategies to grow revenue, increase market share, and improve customer satisfaction while analyzing KPIs and performance reports to address opportunities and close performance gaps. The manager recruits, trains, coaches, and develops Store Managers and sales teams, and partners with internal teams on sales enablement, product training, and leadership development. The position ensures that stores follow company policies and procedures for cash handling, inventory management, and merchandising. It involves regular market and store visits to monitor operational readiness, customer experience, and brand compliance, and serves as the primary liaison between field teams and corporate departments. The manager also promotes a customer-first culture, strong Net Promoter Scores, consistent service practices, and appropriate issue resolution.

Requirements

Bachelor’s degree in business or a related field, or equivalent professional experience.
At least 5 years of experience in multi-unit retail management.
Proven success driving sales growth and leading high-performing teams.
Strong communication, analytical, and problem-solving skills.
Proficiency in Microsoft Word, Excel, PowerPoint, and reporting or analytics tools.
Ability to work a flexible schedule, including weekends and holidays.
Willingness to travel throughout the market.
Valid driver’s license required if operating company or fleet vehicles.

Nice To Haves

Experience in wireless, cable, or consumer electronics retail.

Responsibilities

Oversee sales and operational performance across multiple retail locations in an assigned district.
Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.
Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results.
Recruit, train, and develop Store Managers and sales teams.
Provide ongoing coaching, feedback, and professional development to improve performance and support career growth.
Partner with internal teams to deliver sales enablement, product training, and leadership development programs.
Ensure locations follow company policies and procedures, including cash handling, inventory management, and merchandising standards.
Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance.
Act as the main point of contact between field teams and corporate departments to align on priorities and initiatives.
Promote a customer-first mindset and high Net Promoter Scores across stores.
Champion consistent customer experience practices and ensure issue-resolution processes are followed.