Retail Distribution Center Manager - Yellowstone National Park

Internal Career Site•Yellowstone National Park, WY
•Onsite

About The Position

The Retail Distribution Center Manager oversees Yellowstone Retail’s Distribution Center operations and staff, creating a positive and efficient work environment through training, team-building, and regular feedback. With guidance from the Retail Director and Assistant Director, the manager assigns and manages staff duties and directs the Assistant Manager on daily and weekly goals and policy or procedure updates. The role is responsible for merchandise control, including receiving and checking shipments, pricing items, maintaining warehouse stock, and reconciling inventory. It also manages freight deliveries to retail shops, shipping and delivery records, returns, credits, vendor charge-backs, and damage claims. The manager assists retail operations with shop closings and inventories, prepares the warehouse for seasonal staffing changes, and may assist with mail-order processing and other assigned duties. The position is seasonal, with dates from mid-January 2027 to early November 2027.

Requirements

  • Must be at least 21 years of age.
  • Must possess a valid driver's license and a clean driving record.
  • Thorough understanding of the retail Raymark point-of-sale system.
  • Thorough understanding of Distribution Center operations and ability to guide staff on all aspects of the operation.
  • Ability to foster cooperation among a diverse workforce and work well with staff members.
  • Ability to take direction and work cooperatively with coworkers and other Xanterra Parks & Resorts departments.
  • Ability to work with minimal supervision.
  • Excellent attendance and punctuality.
  • Strong organizational and time-management skills.
  • Able to safely operate a forklift and train others.
  • Must be able to pass a DOT physical.
  • Able to stand or walk for a minimum of an eight-hour shift.
  • Frequently lift and move cartons weighing up to 50 pounds.
  • Frequently bend down or kneel to stock product during a shift.

Nice To Haves

  • Minimal cross-country ski knowledge is preferred.

Responsibilities

  • Assign and manage the duties of Distribution Center staff, with guidance from the Retail Director and Assistant Director.
  • Direct the RDC Assistant Manager on daily and weekly goals and new policies and procedures.
  • Oversee accurate merchandise control, including checking merchandise against packing slips and noting overages, shortages, and damage.
  • Ensure items are accurately priced and warehouse shelves are stocked systematically.
  • Unload freight delivery trucks and maintain carton counts.
  • Plan and distribute work assignments to accomplish weekly goals.
  • Teach and demonstrate required skills and help staff maintain a high standard of accuracy.
  • Schedule freight deliveries to gift shop locations, including loading and shipping.
  • Assist the retail team with shop closings and inventories.
  • Prepare the warehouse for summer and winter staffing seasons, including final inventory, storage, and updating the Distribution Center floor.
  • Maintain records of Distribution Center deliveries and shipments.
  • Manage returns, credits, vendor charge-backs, and shipping damage claims.
  • Assist with processing orders in the mail-order department.
  • Perform other duties as assigned.

Benefits

  • Employee housing in dormitory-style accommodations and on-site cafeteria-style meals are available at low cost.
  • Free on-site laundry facility.
  • Wi-Fi with limited bandwidth and utilities included.
  • Free Yellowstone and Grand Teton National Park pass.
  • Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking.
  • Access to discounted services at Yellowstone Medical Clinics operated by STGi.
  • Retail, lodging, and travel discounts.
  • $350 referral bonus program.
  • Competitive benefit programs and services for eligible employees.
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