Retail Department Coordinator

TJX • Riverdale, UT

8d • Onsite

About The Position

The Retail Department Coordinator leads the frontline to promote a highly satisfied customer experience and drive customer loyalty. The role develops high-performing teams by training and mentoring Associates on register transactions and company policies and procedures. The Coordinator helps create a welcoming, valued, and engaging environment, works toward team and individual results, and is available to work in multiple store areas as needed. The position is based at Sierra Store 0112 in Riverdale, Utah, and offers a starting pay range of $14.50 to $15.00 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• High school graduate or equivalent degree preferred.
• Available to work a flexible schedule, including evenings and weekends.
• Able to work as a team member.
• Excellent interpersonal skills.
• Exceptional customer service skills.
• Able to lift heavy merchandise with or without reasonable accommodations.
• Able to train and provide direction to others.
• Able to run a register and handle money.
• Able to handle confidential information with discretion.
• Experience as a coordinator or previous retail or supervisory experience preferred.

Nice To Haves

• Experience as a coordinator or previous retail or supervisory experience.
• High school graduation or equivalent degree.

Responsibilities

• Promote a highly satisfied customer experience and drive customer loyalty through programs and initiatives.
• Address customer concerns and issues promptly.
• Update Associates on customer experience feedback, goals, and company initiatives.
• Train and mentor Associates on policies and procedures; recognize and provide constructive feedback on cashier performance.
• Maintain and monitor cash controls, including the change fund.
• Follow labor laws and meal and break period policies.
• Assign registers and coordinate breaks to optimize coverage at the frontline and sales floor.
• Audit and approve paperwork.
• Maintain cleanliness, recovery, and organizational standards throughout the frontline.
• Monitor frontline equipment and communicate issues to management.
• Execute and adhere to company directives.
• Maintain merchandising standards within the queue line.
• Follow operational, merchandise, and loss prevention policies and procedures, including merchandise ticketing, EAS tagging where applicable, and coding standards.
• Ensure proper and timely handling of damages and Mark out of Stock.
• Promote a safe environment and report safety hazards.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation assistance
• Bereavement benefit
• 401(k) Associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• 401(k) match for Associates meeting service or hours requirements
• Medical, dental, and vision coverage for Associates meeting service or hours requirements
• Health savings account (HSA) for eligible Associates
• Health care flexible spending account (FSA) for eligible Associates
• Life insurance for eligible Associates
• Short- and long-term disability for eligible Associates
• Paid parental leave for eligible Associates
• Paid holidays, vacation, and sick time for eligible Associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED