Retail Customer Service Associate - Full Time

Molson Coors•Milwaukee, WI
•Onsite

About The Position

As a full-time Retail Customer Service Associate in Milwaukee, Wisconsin, you will be part of the Guest Relations Team. You will provide guests with a positive, informative, and quality experience, enhance tours through the sale of branded merchandise at “Miller, The Brewery Shop,” create inviting merchandising displays, operate POS register systems, and assist with preparing, tagging, and stocking retail merchandise. You will consistently provide a knowledgeable and friendly customer experience while adhering to MCBC safety protocols. This position reports to the Retail Supervisor.

Requirements

  • Strong customer service skills.
  • Ability to work well in a diverse, team-oriented environment.
  • Strong communication skills.
  • Ability to lift up to 50 lbs.
  • Ability to stand or sit for extended periods and/or walk and climb stairs daily.
  • Strong organizational and time-management skills.
  • Ability to complete complex projects quickly and adeptly while understanding business priorities.
  • Ability to build relationships and collaborate to achieve desired outcomes.
  • Accountability for results, integrity, and honoring commitments.
  • Thirst for learning and willingness to help others grow.

Responsibilities

  • Provide an inviting atmosphere and a positive, informative, quality customer experience for guests.
  • Sell branded merchandise at “Miller, The Brewery Shop” to enhance the tour experience.
  • Create inviting merchandising displays.
  • Operate POS register systems.
  • Assist with preparing, tagging, and stocking retail merchandise.
  • Adhere to MCBC safety protocols.

Benefits

  • Competitive base salary
  • Incentive plans
  • Parental leave
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) option with employer match
  • Generous paid time off plans
  • Wellness Program
  • Employee Assistance Program (EAP)
  • On-site pub
  • Access to brand clothing and swag
  • Free beer and beverages
  • First Choice Learning opportunities
  • Engagement with Business Resource Groups, including volunteer opportunities, leadership experience, and networking
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