Retail Curbside Clerk

Meijer•Woodhaven, MI

About The Position

The Retail Curbside Clerk, also referred to as a Digital Clerk, fulfills customers’ online curbside orders and provides a smooth, friendly pickup experience. The role involves shopping orders accurately and efficiently, collecting payment, and helping ensure customers receive reliable, on-time service. The position requires staying active, using technology, following procedures and food-safety guidelines, and working with customers, store team members, and leadership. Training is provided.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
At least 1 year of experience.
Detail-oriented, organized, and dependable.
Process-driven, with the ability to follow procedures efficiently and consistently.
Ability to perform physical tasks, including lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience.
Past cashier experience.
Past online ordering experience.

Responsibilities

Provide service at the curbside pickup area by accurately fulfilling orders and collecting payment during the carside experience.
Greet customers courteously in person and by phone, and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to bagging standards.
Store and stage orders correctly while following food-safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.