Curbside Clerk

Meijer•East Lansing, MI

About The Position

The Curbside Clerk, also described as a Digital Clerk, fulfills customers’ online curbside orders and provides a friendly, accurate pickup experience. The role involves shopping and verifying products throughout the store, collecting payment, and staging orders for pickup while following bagging and food-safety standards. The clerk uses a dashboard to receive daily workflow and supports other tasks as needed to keep operations running smoothly. Training is provided.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
At least 1 year of experience.
Detail-oriented, organized, and dependable.
Process-driven, with the ability to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience preferred.
Past cashier experience preferred.
Past online ordering experience is a plus.

Responsibilities

Provide service at the curbside pickup area through accurate order fulfillment and payment collection.
Greet customers courteously in person and by phone, and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns quickly, partnering with leadership when needed.
Use a dashboard to receive daily workflow and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to bagging standards.
Store and stage orders correctly while following food-safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.