Retail Construction Project Manager

JLL • Plano, TX

3d • Hybrid

About The Position

As a Retail Construction Project Manager at JLL, you will lead the full lifecycle of retail banking construction projects, including branch renovations, ATM installations, decommissions, ADA upgrades, security implementations, signage programs, and facility upgrades. You will manage multiple concurrent projects from initial concept through financial closeout, coordinating design development, permitting, construction, and commissioning across multiple locations.

You will serve as the primary client contact and trusted advisor, balancing speed-to-market with quality standards and regulatory compliance. The role involves overseeing budgets, schedules, vendor selection and performance, design reviews, project documentation, and risk mitigation while coordinating with client teams, architects, engineers, contractors, and regulatory bodies.

The role is based in Plano, Texas. It is described as hybrid, requiring multiple office days each week with some opportunity for remote work; the posting also labels the location on-site. Visa sponsorship is not provided, and candidates must be legally authorized to work in the United States without sponsorship.

Requirements

• 3–5 years of hands-on experience managing design and construction projects through all phases, from concept to closeout.
• Demonstrated success in financial services or retail banking environments, with an understanding of operational sensitivities, security requirements, and technology coordination protocols for banking facilities.
• Strong working knowledge of architectural drawings, building systems, construction methods, and space-planning principles.
• Ability to read and interpret specifications, contracts, engineering drawings, and code requirements, and identify potential issues or conflicts.
• Experience developing project scopes, budgets, and schedules, managing project financials, forecasting costs, evaluating change-order impacts, reviewing contractor payment applications, managing concurrent project budgets, and identifying variances and cost-saving opportunities.
• Excellent interpersonal, presentation, and communication skills, including the ability to work effectively with C-level clients, senior management, external partners, and regulatory officials, and tailor communications to different audiences.
• Legally authorized to work in the United States without sponsorship.

Nice To Haves

• Bachelor’s degree in Architecture, Engineering, Construction Management, or a related technical discipline.
• PMP, CCM, or professional architectural or engineering licensure.
• Advanced proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Working knowledge of Microsoft Project, Primavera, or equivalent scheduling software.
• Familiarity with web-based project management platforms and willingness to adopt JLL proprietary systems and tools.
• Understanding of permitting, building codes, ADA accessibility requirements, OSHA safety standards, and regulatory compliance frameworks applicable to commercial banking facilities.
• Experience navigating municipal approval processes and coordinating inspections with authorities having jurisdiction.
• Capacity to prioritize and manage competing demands across 10+ concurrent projects in different phases while meeting deadlines and maintaining attention to detail.
• Strong organizational systems for tracking action items, commitments, and deliverables across complex project portfolios.
• Experience leading cross-functional project teams and mentoring junior project managers or team members in project management, client service, and construction practices.
• Practical experience with submittal reviews, RFI management, construction observation, punch lists, project closeout, warranties, commissioning, and O&M documentation.

Responsibilities

• Manage 8–15 concurrent projects, including branch renovations, ATM installations and decommissions, ADA upgrades, security implementations, and signage programs, from initiation through financial closeout.
• Coordinate design development, permitting, construction execution, and commissioning across multiple locations.
• Develop project budgets, establish assumptions and contingencies, track expenditures, process change orders, review invoices, and report financial status to leadership and clients.
• Create and maintain master project schedules using Microsoft Project or equivalent tools; monitor milestones, identify schedule risks, and implement recovery strategies.
• Serve as the primary client contact and maintain relationships with banking operations, property management, security, and technology representatives.
• Coordinate communication among internal teams, clients, and external vendors to clarify project objectives and success criteria.
• Prepare RFPs for architectural, engineering, contractor, and specialty services; lead competitive selection, negotiate terms, and oversee contractor performance.
• Guide clients through conceptual development, schematic design, design development, and construction documentation, securing structured reviews and approvals.
• Ensure project deliverables meet banking industry requirements, ADA standards, building codes, and security specifications.
• Prepare project charters, due diligence reports, meeting minutes, funding requests, status reports, and closeout packages in client-specified formats.
• Develop risk management plans, identify budget, schedule, quality, and compliance risks, escalate concerns, and implement mitigation strategies.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental, and vision care
• Paid parental leave at 100% of salary
• Paid time off and company holidays
• Early access to earned wages through Daily Pay
• Supportive culture and comprehensive benefits package focused on mental, physical, and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed